Elevate your customer experience, elevate your brand

Turnkey Customer Experience & Contact Center Solutions

Tailored for Startups & Growing Ventures

Get in touch for a personalized consultation

Elevate your customer experience, elevate your brand

Turnkey Customer Experience & Contact Center Solutions

Tailored for Startups & Growing Ventures

Get in touch for a personalized consultation

how it works

Tell us about your vision

Tell us about your customers

From Fashion eCommerce to Crypto, and everything in between, leverage a team of CX professionals experienced in building B2C & B2B Contact Centers in a variety of different verticals

Tell us about your customers

Our experts will help you establish or optimize a customer access strategy to make sure your can offer the right engagement channels based on your customer profiles

Let us do the rest

Tell us about your customers

Let us do the rest

We'll provide a deeply customized "one-stop" solution for all of your CX & Contact Center needs including Inbound or Outbound, voice or electronic, or Omnichannel Sales & Support

our one of a kind approach

Executive Leadership

AI Service Automation

Gain access to high level customer experience leadership without the cost of hiring a full-time executive. Engage our seasoned CX professionals on a part-time or project basis, tailored to your specific needs.

AI Service Automation

Leverage AI to deliver rapid response and enhanced self-service to your growing customer base. Free up human agents to focus on more complex issues while AI powered assistants handle common inquiries.

US & Offshore Talent

AI Service Automation

US & Offshore Talent

Leverage a global talent pool of passionate customer fanatics ready to sell, service, and support your business. Our talent undergo a rigorous interview and onboarding process to deliver better quality of service

Current Technology

AI Service Automation

US & Offshore Talent

Our network of Technology Advisors and Partners will help you evaluate, select, and implement the latest CRM, CCaaS, and Workforce Optimization platforms. Or we're happy to work with your current Tech Stack.

Frequently Asked Questions

Please feel free reach out to us directly if you can't find an answer to your question

What is a "done for you" solution?

Traditional Outsourcing doesn't work for Startups and Small Scale businesses. Leaders have to be focused on building their brands and let's face it are severely resource constrained in capacity and cost. That's why we created an industry first solution that offers a full end to end comprehensive managed service to growing ventures. We can manage every aspect of of the Sales & Support contact center operations. In other words, under your strategic oversight, we can manage as much or as little of your contact center operations for you.

What types of businesses do you work with?

We work with startups and small businesses of all sizes and industries. From solopreneurs to hypergrowth ventures, our clients include B2B, B2C/DTC companies in verticals such as Fashion eCommerce, Crypto, Luxury eCommerce, Software, Health, Financial, and Software Services.

What types of customer contacts can you handle?

Customer Engagement models we support include Inbound/Outbound Lead Generation, Sales, and Telemarketing, Retention, and Customer Support through Voice and Digital Support including Online Chat, Email, and Social Media. .

What languages can you support?

We currently support English and Spanish in Language sales and support.

Do you only work with Startups and Small Businesses?

No. We offer enterprise level solutions that can accommodate larger scale operations. Our leadership team is heavily experienced supporting multi-site operations and have worked for Fortune 500 global companies.

How much does it cost?

Our lean organizational structure and remote first model allows us to offer our suite of services below typical market rates, without sacrifice to quality, and within reach of startup and small business budgets.

For consultative or executive fractional services we offer a monthly retainer rate or flat hourly rate.

For a full suite of services that include outsourced personnel, we offer a flat monthly rate per FTE (Full Time Employee) that includes all leadership support, technology, and talent.

Outsourced talent prices are based on employee geography and core competencies. Typical rates are as follows:

United States - $29.99 to $34.99 per hour

Nearshore (Latin America, Caribbean) - $13.99 to $15.99 per hour

Offshore (Philippines, India, Pakistan - $9.99 to $13.99 per hour

Final pricing is based on the scope of services requested. We can also offer flexible pricing that's staffed hour, product hour, or contact driven.

What's the catch?

There is no catch. Our solutions are designed to work with the dynamics of startup and small business environments. There are no long term contracts, implementation fees, or termination fees. We have no project headcount/size minimums and from employee 1 to 100 can grow with your business.

Elevate your customer experience, elevate your brand

Elevate your customer experience, elevate your brand